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Shipping Policy

Where We Ship

At this time, we ship only within the contiguous United States (the lower 48 states).
We do not currently ship to Alaska, Hawaii, U.S. territories, or international locations.

Order Processing

Orders are typically processed and shipped within 2–5 business days, excluding weekends and holidays. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Carriers

We ship using trusted carriers such as USPS, UPS, or FedEx. The carrier and service level may vary depending on your location and the size or type of your order.

Weather & Temperature Considerations

Many of our products are handcrafted and may be sensitive to extreme temperatures during transit.

While we take care in packaging every order, please note:

  • We cannot be held responsible for melting, warping, freezing, cracking, or other changes caused by extreme heat, cold, humidity, or severe weather conditions during shipping.

  • Weather-related delays or exposure are outside of our control once a package has been handed off to the carrier.

  • For this reason, we are unable to offer refunds or replacements for items affected by extreme weather during transit.

We recommend checking your tracking information and bringing your package indoors as soon as it arrives.

Delivery Responsibility

Once a shipment is marked as delivered by the carrier, responsibility for the package transfers to the customer. We are not responsible for packages that are lost, stolen, or damaged after delivery.

Address Accuracy

Please double-check your shipping address at checkout. We cannot be responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Need Help?

If you have questions about shipping, packaging, or weather-related concerns before placing an order, feel free to reach out — we’re always happy to help you make an informed purchase.

Questions

If you have questions about shipping, packaging, or weather considerations before ordering, please contact us prior to purchase — we’re happy to help.